FAQs

FAQs What makes ITZME different? ITZME isn’t about trends—it’s about identity. We create elevated essentials designed for comfort, confidence, and self-expression without labels or limits with the mind set of owning the brand after wearing it. How do I choose the right size? Each product includes a detailed size guide to help you find your fit. If you prefer a relaxed or oversized look, we recommend sizing up. Are your products true to size? Yes, most of our pieces follow a standard fit. For oversized styles, the fit is intentionally relaxed—check the product description for specifics. What materials do you use? We use carefully selected fabrics that are hand selected and tested so that balance comfort, durability, and feel—designed to be worn often and last longer. Do you ship across India? Yes, we deliver across India with reliable shipping partners to ensure your order reaches you safely and on time. How long does delivery take? Orders are usually delivered within 3–7 business days, depending on your location. Can I return or exchange my order? Yes, we offer a hassle-free return and exchange process. Please refer to our Refund Policy for full details. How can I track my order? Once your order is shipped, you’ll receive a tracking link via email or SMS to follow its journey. What if I receive a damaged or incorrect item? We’ve got you covered. Reach out to our support team within 48 hours of delivery, and we’ll make it right. How can I contact IT'Z ME? You can reach us anytime at our support email id or mobile mentioned in contact us section—we’re here to help and respond as quickly as possible. CONTACT US ON: EMAIL: kare.me@itz-me.com MOBILE: 7777044795 Feel free to connect with us for any query. We would be glad to help you out.